Effective Date: [Insert Effective Date]
1. Introduction and Acceptance of Terms
These Terms of Service (the “Terms”) govern your access to and use of the services, facilities, equipment, website, and any related offerings provided by Northlight Commercial Studio Ltd (“Northlight Commercial Studio Ltd,” “we,” “us,” or “our”). By booking, accessing, using, or otherwise engaging with our services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our services or enter our studio premises. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
2. Scope of Services
Northlight Commercial Studio Ltd provides commercial studio and production-related services, which may include:
- Commercial photography studio hire;
- Product and e-commerce shoot setup;
- Video production and branded content filming;
- Creative set design and art direction support;
- Lighting, grip, and studio equipment rental;
- Green screen and seamless backdrop sessions; and
- Retouching coordination and post-production support.
Services may be booked for specified time periods and subject to availability, technical requirements, staffing, and equipment conditions. We reserve the right to modify, suspend, or discontinue any service offering at any time.
Any add-on services, special requests, or custom production requirements must be agreed in writing and may incur additional fees.
3. User Obligations and Responsibilities
You agree to use our services responsibly and in accordance with all applicable laws and studio rules. Without limiting the foregoing, you agree:
- To provide accurate, complete, and current information when making a booking or inquiry;
- To arrive on time and ensure that your crew, clients, and talent comply with all studio rules and safety instructions;
- To use equipment and facilities only for their intended purpose and only if authorised;
- To ensure that all permitted activities do not infringe any third-party rights, including intellectual property, privacy, or publicity rights;
- To obtain all necessary releases, permissions, licenses, and consents for people, locations, props, music, artwork, and materials used in your production;
- To indemnify and keep indemnified Northlight Commercial Studio Ltd against losses arising from your breach of these Terms, negligence, misuse, or unlawful conduct;
- To leave the premises in good condition and remove all personal property, rubbish, and production materials at the end of the booking; and
- Not to engage in any activity that is unlawful, unsafe, abusive, harassing, or disruptive to our staff, other clients, or neighbours.
You are responsible for any damage caused by you, your staff, contractors, guests, talent, or invitees to the studio, equipment, fixtures, or property. You may be charged the reasonable cost of repair or replacement.
We may refuse access, suspend services, or terminate a booking where we reasonably believe there is a risk to safety, property, reputation, or lawful operation of the studio.
4. Payment Terms and Conditions
Unless otherwise agreed in writing, all fees are due in accordance with the booking confirmation or invoice issued by Northlight Commercial Studio Ltd.
- Bookings may require a deposit or full prepayment to secure the reservation;
- All prices are stated exclusive of VAT and any applicable taxes unless expressly stated otherwise;
- Any additional hours, equipment, staffing, cleaning, damage, overruns, or special services will be charged separately;
- Invoices must be paid by the due date stated on the invoice;
- Late payments may result in suspension of services, cancellation of bookings, and/or interest or administrative charges to the extent permitted by applicable law;
- We reserve the right to require a valid payment method, security deposit, or credit approval before providing services.
Where a booking is extended or amended, pricing may be adjusted accordingly. You are responsible for ensuring that your payment details are accurate and that sufficient funds are available.
5. Cancellation and Refund Policy
Cancellations must be made in writing and will only be effective upon written confirmation by Northlight Commercial Studio Ltd. The following cancellation policy applies unless a separate written agreement states otherwise:
- Cancellations made more than 14 days before the booking date may be eligible for a refund of amounts paid, less any non-refundable deposit or administration fees;
- Cancellations made 7 to 14 days before the booking date may result in partial charges or forfeiture of the deposit;
- Cancellations made less than 7 days before the booking date may be charged in full or substantially in full;
- No-shows, early departures, or unused booked time are generally non-refundable;
- Custom set build costs, special-order items, staffing, and third-party supplier costs are non-refundable once incurred.
If we must cancel or reschedule due to operational reasons, we may offer a rescheduled booking, credit, or refund for the affected portion of the service, at our discretion and subject to applicable law.
Refunds, where approved, will be made to the original payment method within a reasonable period, subject to bank processing times.
6. Liability Limitations
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
To the maximum extent permitted by applicable law, Northlight Commercial Studio Ltd shall not be liable for:
- Indirect, incidental, special, consequential, exemplary, or punitive losses;
- Loss of profit, loss of revenue, loss of business, loss of opportunity, or loss of goodwill;
- Loss, theft, or damage to equipment, props, costumes, media, or personal belongings brought onto the premises by you or any third party;
- Delays, interruptions, or failures caused by third-party suppliers, internet or power disruptions, equipment malfunction, or circumstances beyond our reasonable control.
Our total aggregate liability arising out of or in connection with the services, whether in contract, tort, negligence, breach of statutory duty, or otherwise, shall be limited to the amount paid by you to Northlight Commercial Studio Ltd for the specific service giving rise to the claim, except where prohibited by law.
You are responsible for obtaining appropriate insurance for your production, personnel, equipment, and activities, including public liability and equipment coverage where appropriate.
7. Intellectual Property Rights
All intellectual property rights in and to the studio’s branding, website content, templates, processes, methodologies, and proprietary materials remain the property of Northlight Commercial Studio Ltd or its licensors.
Unless otherwise agreed in writing:
- Any copyrights in photographs, video footage, graphics, or other creative outputs produced during a session belong to the relevant creator or rights holder, subject to any contract terms, licensing arrangements, or assignments agreed separately;
- You must not use our trademarks, logos, or trade names without prior written permission;
- You grant us a non-exclusive, royalty-free licence to use any materials you provide solely for the purpose of delivering the services;
- You warrant that all materials you supply do not infringe third-party rights and that you have all necessary permissions for their use.
If we provide post-production support, retouching coordination, or creative direction, ownership and permitted use of deliverables may be governed by a separate written agreement, call sheet, purchase order, or licence.
8. Data Protection and Privacy
Northlight Commercial Studio Ltd will process personal data in accordance with applicable data protection and privacy laws.
We may collect and use personal data such as names, contact details, payment details, booking information, production notes, and CCTV or security-related information where applicable, for purposes including:
- Managing bookings and service delivery;
- Processing payments and maintaining accounts;
- Communicating about projects, access, and safety;
- Complying with legal and regulatory obligations;
- Protecting our property, staff, and clients; and
- Improving our services and operations.
Where we use third-party processors or service providers, they will be engaged on appropriate confidentiality and data protection terms where required. By using our services, you acknowledge that certain personal data may need to be shared for production coordination and operational purposes.
If a separate privacy policy is published by us, it forms part of the overall contractual framework to the extent permitted by law.
9. Force Majeure
Northlight Commercial Studio Ltd shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:
- Fire, flood, storm, or other natural disasters;
- Power failure, utility disruption, equipment failure, or telecommunications outage;
- Industrial disputes, strikes, labour shortages, or staff illness;
- Government action, legal restrictions, emergencies, or public health events;
- Transport disruption, supply chain failures, or third-party service interruptions.
Where a force majeure event occurs, we may suspend, reschedule, or cancel affected services without liability, except to the extent otherwise required by law or agreed in writing.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect operational, legal, commercial, or technical changes. The updated Terms will take effect when posted, communicated, or otherwise made available to you, unless a later effective date is stated.
Your continued use of the services after any change constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using our services and notify us in writing if you have an active booking or ongoing engagement.
11. Applicable Law and Jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which Northlight Commercial Studio Ltd is established, unless otherwise required by mandatory law.
Any dispute, claim, or matter arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts competent for that jurisdiction, unless otherwise required by applicable law or agreed in writing by the parties.
12. Contact Information
If you have any questions about these Terms or wish to contact us regarding a booking, cancellation, complaint, or legal matter, please use the details below:
- Company: Northlight Commercial Studio Ltd
- Address: Northlight Studio, 2-6 Minerva Road, Park Royal, London NW10 6HJ, United Kingdom
- Email: [email protected]
- Phone: +44 20 8962 7415
13. Severability Clause
If any provision of these Terms is held to be invalid, unlawful, void, or unenforceable by a court or other competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or, if that is not possible, it shall be severed from these Terms.
The validity and enforceability of the remaining provisions shall not be affected, and the remainder of these Terms shall continue in full force and effect.
Additional Provisions
- These Terms constitute the entire agreement between you and Northlight Commercial Studio Ltd in relation to the services, except where a separate written agreement applies;
- No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default;
- You may not assign your rights or obligations under these Terms without our prior written consent;
- Any notices required under these Terms must be delivered by email or in writing to the contact details provided above.